FAQ

How long does shipping take?


Orders are usually delivered within 5–10 business days (Domestic) and 10–20 business days (International) depending on your location. You will receive tracking updates once your order is shipped.

How can I track my order?


After your order is processed, you will receive a tracking number via email. You can use it to track your order anytime.

What if I receive a damaged or wrong product?


If you receive a damaged or incorrect item, please contact us within 24–48 hours of delivery. We will arrange a replacement or refund.

Do you offer Cash on Delivery (COD)?


Yes, we provide Cash on Delivery service for selected locations. You can check availability at the checkout page.

Can I cancel my order after placing it?

Orders can only be canceled within 12 hours of placing them. Once the order is processed/shipped, it cannot be canceled.

Do you accept returns or refunds?


Yes, if you receive a defective, damaged, or wrong product, you can request a refund or replacement within 7 days of delivery. Please contact our support team with photos as proof.

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